Floetica

We offer delivery across London, Monday to Friday — including same-day delivery for orders placed before 5:30 PM.

Delivery slots:
- Morning: 10 AM – 2 PM
- Afternoon: 2 PM – 6 PM
- Evening: 6 PM – 10 PM

Please note: while we always aim to deliver within your chosen slot, unforeseen London traffic may cause delays, and exact times cannot be guaranteed.

- Weekend deliveries: Saturday and Sunday, 10 AM – 6 PM (for pre-orders placed by Friday 5:30 PM).
- Early morning surprise: If you’d like flowers ready first thing in the morning, we recommend booking an evening delivery the day before. That way, the flowers are waiting when the recipient wakes up.
- Peak days: Valentine’s Day, International Women’s Day & Mother’s Day deliveries run throughout the day; exact time slots cannot be guaranteed.

Delivery fees vary depending on thedistance from our Nine Elms workshop. The exact cost is calculated automatically at checkout before you place your order.

- Once your bouquet is prepared for dispatch, you’ll receive a live tracking link and a photo of your order via WhatsApp (if you use WhatsApp — if not, this step will be skipped).

- At the same time, the recipient will receive a discreet message that “Your gift is on its way” (without revealing the sender or Floetica brand, so the surprise is preserved while still providing a delivery update).

- After delivery is made, you’ll get a text message with a proof-of-delivery photo plus an email confirmation — so you always know when your flowers have arrived safely.

If the recipient isn’t home, our driver will follow the delivery instructions you leave at checkout (e.g. leave with a neighbour, reception, or in a safe place — please give details).

- If no instructions are provided, the recipient is unreachable, and no safe option or neighbour is available, the flowers may be returned to us.
- In this case, we’ll arrange a re-delivery, and a re-delivery fee will apply.

Your bouquet will arrivebeautifully wrapped, carefully arranged, and placed in a fresh water source with flower foodto keep it hydrated during delivery. This ensures your flowers stay vibrant — even if you plan to gift them the next day.

AllFloetica bouquetsinclude ahandwritten card with your personal message. Simply add your note at checkout, and we’ll make sure it’s beautifully included.

To keep your flowers fresh for as long as possible:

1. Trim stems at an angle before placing in a vase.
2. Use clean water and add the provided flower food.
3. Refresh the water every 2–3 days.
4. Keep away from direct sunlight, heat, or ripening fruit.

With proper care, your flowers should last 3–6 days or more.

All our flowers make beautiful gifts, but some bouquets are especially popular:

• Birthdays & New Baby: Charlotte, Diana, and Regina bouquets, plus mono-rose bouquets in pink, peach, or white.
• Versatile Any-Occasion: Olivia bouquet — perfect for get well, birthdays, new homes, thank you, or sympathy.
• Anniversaries & Romance: Naomi, Grace, Coral Flame, Gabriella, and classic red roses are timeless choices.
• Sympathy: Soft, elegant designs like the Colette bouquet (white & green) or classic White roses.

This way, you can choose flowers that perfectly match the sentiment of your occasion.

Yes — we regularly addspecial extrasyou can include when adding flowers to your cart. Popular add-on options include avase, ascented candle, or eveninstant photo printing, with your chosen photo delivered alongside your handwritten card message.